The Casino is a member of the Casino group.
Players should note the following Terms and Conditions before signing up to play: The above being the case we are happy to acknowledge that Betway's policy decisions are a net positive for players, though we would stress to players that if you get in trouble while playing with this group it is highly unlikely we will be able to assist you. It is our considered opinion that the support that Betway has given to BetBlocker - a project that supports thousands of gambling addicts every day - does far more good than their refusal to discuss the handful of complaints we receive about them each year (on average ~3/year for the decade we have been in operation) does harm.
However, Betway's position on complaints is standard amongst the industry giants (few will consider cooperating on complaint management) and Betway been a significant financial supporter of our sister charity BetBlocker. Ordinarily we would not work with a group that will not discuss complaints. The Betway group of casinos has a policy of not discussing player complaints, with both this and other affiliate based player complaint services. Gaming Club Casino are part of the Betway Group.
